Archives: December 2021

Did you lose work in Microsoft Word?

Twice in the last month, my computer has crashed or rebooted while I had files open and work unsaved. These issues were caused by hardware, not software, by the way. When I restarted and reopened the files, the work was gone—and in both cases it was work I really, REALLY didn’t want to have to rebuild. The first case was so horrible that I went looking for solutions–and I found one! It worked great for the second case, too, so I wanted to share it here—both for you and for me, since I’m guessing it will happen again.

Image shows the Word Options, Save dialog box.
  1. In Word, click on the File menu, and then on Options, near the bottom left.
  2. Click the Save option on the left.
  3. Hope and pray that you have Save AutoRecover information every X minutes checked. If you don’t, this probably won’t work. It’s legit essential.
  4. If it is, copy the URL for the AutoRecover file location.
  5. Hold down the Windows key (generally between FN and ALT on your keyboard) and press the E key. OR open File Explorer from your Start menu.
  6. Paste the URL into the address bar of the File Explorer and hit enter.
  7. The folder should show, and you ideally should be able to find your file.
  8. Then double-click the file name and it should open up.
  9. Then save the material elsewhere and move on with your life, appreciating that you live in this advanced era of indoor plumbing, effective vaccines, chocolate, and autosave.
  10. If this doesn’t work, I got nothing. Maybe you saved it somewhere else? Anyway, back up your files, and good luck!